Booking process & fees


If you are interested in finding out more, please contact us by phone, email or via the link on our ‘Contact Us’ page and one of our counsellors will call you within 48 hours for further details.

The initial appointment, and all future sessions will be 50 minutes in length and will take place at the same time each week. The initial session will give you and your counsellor an opportunity to get to know one another and for you to decide whether counselling is for you. We also offer shorter term therapy, with minimum of six sessions. The length of counselling will be reviewed on an ongoing basis between client and counsellor.

In the event that counselling with us is not suitable, we may be able to suggest more appropriate alternative agencies.


The standard fee per session is £50. This may be reduced for clients whose income is below average.

For those who are unwaged or on a very low income, the fee is likely to be in the region of £30 per session. Should your financial situation change during the course of counselling, fees are subject to review.

In cases of particular financial hardship, an individual client may be able to have a limited number of sessions at a concessionary rate, subject to counsellor availability. This can be discussed during the initial phone call with a member of our team.

The fee for the initial consultation / assessment is £50. In order to confirm the appointment, we require this fee to be paid in advance.

For couples therapy we charge £65 per session.

Currently, cash and bank transfer are the preferred method of payment.


Cancellations are chargeable: The full fee will be due if less than 48 hours’ notice is received. A £10 room booking fee will be charged if less than one week’s notice is given.